Chimnee Cricket at 9750 Olde 8 Road, Northfield, Ohio.

We paid Chimnee Cricket a $1,000 deposit on having a chimney liner installed, based on their inspection of our chimney. When they showed up to install the liner, they couldn't actually install it due to an issue with the chimney that they should have caught at the time of inspection. They wanted another $2,500 on top of the previously agreed-on fee so that they could knock a hole in our chimney in order to attach the liner. We refused.

Now, they won't refund our deposit. They say that they had to order special materials for us. (What, a chimney liner? That's special? For a chimney repair place? I don't think so.) We're going to have to take them to court to get our $1,000 deposit back!

Stay away from this company... FAR away!